Officials in Alpharetta are advising residents that the local government is not affiliated with a solicitation being mailed to area homeowners. The letters, from American Water Resources, note property owners' responsibility for water service lines.

“While the letter references the Code of the City of Alpharetta, the City has nothing to do with this company and certainly does not endorse it or its products,” said Alpharetta Assistant City Administrator James Drinkard.

American Water Resources is sending the letter to solicit customers for its water line protection program, he said.

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Carleigh Knight (left) and her sister, Natalie Rogovin, look at Christmas ornaments while shopping at Kudzu Antiques + Modern in Decatur on Tuesday, Nov. 25, 2025. (Natrice Miller/AJC)

Credit: Natrice Miller