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Comcast will keep the remaining 239 part-time employees from its Alpharetta offices, but relocate them to other facilities in metro Atlanta, the company says.
Comcast spokesman Alex Horwitz says the company will work with all of the employees impacted by the facility closure. For the 290 people whose jobs will be eliminated, Comcast is asking them to apply for and will consider them for other jobs in the company, including 180 openings in metro Atlanta.
“As for our local presence, we are actually growing our Atlanta area workforce in 2018, in particular adding jobs at our new Central Division headquarters next to SunTrust Park,” Horwitz said.
The 290 part-time positions from Alpharetta are being eliminated as Comcast adopts a new customer service model that “de-emphasizes part-time jobs” in favor of full-time positions, for “more highly specialized sales professionals” Horwitz said.
Comcast’s lease on the building it was using in Alpharetta expires on June 1, and the company is not renewing it.
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The employees who work in the Alpharetta offices perform a variety of jobs, Horwitz said, including customer support, service set-up, dispatching technicians and business support.
According to Philly.com, Comcast laid off more than 500 employees across several states in December. In the same month, USA TODAY reported that Comcast would give $1,000 bonuses to more than 100,000 employees tied to federal tax reform savings.
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The city is hoping to push the rest of the state to follow suit