MARTA has also provided additional sick leave and $500 bonuses for workers. And agencies have blocked off seating and limited passengers on buses to protect workers and promote social distancing.
Gwinnett, for example, has limited boarding to 15 passengers on local buses and to 14 on commuter buses. And it has suspended fare collections to limit interaction between passengers and drivers.
Still, employees want Transdev – the transportation company that operates Gwinnett buses – to require passengers to wear masks.
Transit agencies say requiring masks is problematic. Some passengers may not have easy access to masks, and agencies don't want to turn away customers who can't afford them. They also want to avoid confrontations between employees and passengers who refuse to wear masks.
Transdev did not respond to requests for comment. The company has previously said it has taken numerous steps to protect employees, including an extensive campaign to encourage passengers to wear masks.