How To Get a Rental Car
So what’s a road tripper to do?
Make a reservation early! This will also lock in your rental rate.
But don't pre-pay for the rental. That way you can avoid the hassle of working to get your money back if there's no car available because of overbooking.
I recommend that you start the booking process at AutoSlash.com, a website that will find you the best price on a rental car at airports and neighborhood locations. The site will also track your existing reservation for price drops, so if a better deal comes along you can cancel and rebook to save money. The best part is Autoslash is completely free to use.
Begin with a rate request. AutoSlash will send you a quote. Even if you decide not to book anything, its system will keep searching for lower rates and will periodically alert you.
AutoSlash doesn’t book your reservation but links you directly to the rental car company. After you’ve reserved your car, submit your confirmation number to AutoSlash for continued rate monitoring.
Learn more about the process in Team Clark's AutoSlash review.
Tips For Handling an Overbooking
But what if you have a reservation and the rental car company has overbooked? There are no laws requiring rental companies to accommodate you, but industry standards dictate they must try to help in some way.
Here are some tips to deal with an overbooking situation:
- If the rental car agent makes the suggestion to you to pay anything — even a couple of dollars more per day — for a larger vehicle, say "No." You are entitled to a complimentary upgrade if your reserved car class is not available.
- If a larger vehicle is not available, the rental company should try to find an alternate vehicle for you at another company and pay the difference along with a voucher towards a future rental for your inconvenience.
- The rental company may also offer to pay for a taxi to and from your hotel and get a car to you later in the day or the next morning (along with an extra voucher for your inconvenience).
- If you don't think you're getting the assistance you need, you should reach out to the company via Twitter.
If you are ever in a bind for wheels, you can broaden your search to include car-sharing apps such as Getaround, Turo or Zipcar.
More Travel Resources From Clark.com:
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