Nation & World News

Thousands report global Netflix outages Wednesday; company reports service restored

By Stephanie Toone
March 25, 2020

With most of the world participating in a new form of “Netflix and chill,” the reports of the international streaming service’s outages Wednesday came at a particularly challenging time.

According to technical outage reporting site Downdetector, there were more than 1,600 Netflix users reporting an outage Wednesday afternoon. About 3,000 outages were reported between 12:30 p.m. and 1:30 p.m. ET with most of the complaints coming from the West Coast and Northeast in the U.S., according to the site's tracking map.

A user asked @Netflixhelps on Twitter about whether the streaming juggernaut was having issues with its servers around 1 p.m. Wednesday, and its business account responded with some troubleshooting article. On Downdetector, users in Tampa, Florida, Kansas and the Phillipines reported issues.

By 2:30 p.m., Netflix reported service had been restored.

More than 40% of the outages were due to “no connection,” while 35% complained “video streaming” wasn’t functioning properly.

About the Author

Stephanie has been telling stories her whole life. Her interest in the written word started with short stories and journal entries about run-ins with classroom bullies as a child and matured to writing for her high school newspaper over the years. She has written and edited for The Tennessean, Augusta Chronicle and American City & County.

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