The clubs offer more spacious and comfortable seating compared to busy concourses, and some business travelers use them as a quiet place to work or unwind in between meetings and travel.
“We heard your feedback in response to the updates, including that some customers want to visit a Club to refresh after landing or to recharge ahead of a meeting,” Delta Sky Club managing director Claude Roussel wrote in a memo to customers. “We value your input — and we’ve acted on it.”
It costs $545 for a one-year Sky Club membership. Those with certain credit cards such as an American Express Delta Reserve credit card, which has a $550 annual fee, also can use Sky Clubs.
Delta’s reversal comes after an outcry from some Sky Club users in response to the restrictions.
Delta said Thursday that arriving customers with Sky Club access will continue to be able to visit the clubs upon arrival at their destination, as they do today.
The adjustment was welcomed by Sky Club customers.
Roussel also wrote in the memo: “As we continue to see increased volumes in our Clubs, we are working hard to support our service teams and add more ambassadors to ensure the best Delta Sky Club experience that you have come to expect and deserve.”