As a 2020 Digital Cities Survey Award recipient, Roswell has been recognized for using technology to tackle social challenges, enhance services and strengthen cybersecurity — overcoming challenges of the COVID-19 pandemic.

“Innovative cities are utilizing technology and analyzing data to better serve their citizens, respond quickly to citizen needs around COVID-19, and support digital experience initiatives,” said Phil Bertolini, co-director of the Center for Digital Government.

CDG cited Roswell’s Interactive Budget Book, which lets residents and businesses explore the city’s finances; use of social media to ensure transparency and citizen-centered services; its Data Governance structure, Continuity of Operations Plan, Emergency Operations Center, and Global Information Systems (GIS) services; and its overall goal to be data-driven, according to an Alpharetta announcement.

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A bicyclist rides on the Beltline by Atlanta’s Krog Street Market on Sept. 16, 2025, just before the start of what experts projected would be an unseasonably warm fall. This week’s temperatures are in line with that prediction, as highs are expected to tie or break records. (Arvin Temkar/AJC)

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Rose Scott signals as "Closer Look" goes on the air in the WABE studio. An Atlanta resident left WABE a $3 million donation, a boost after WABE lost $1.9 million in annual funding from the Corporation of Public Broadcasting. (Ben Gray for the AJC 2023)

Credit: Ben Gray