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Delta puts on hold all unaccompanied minor travel due to Atlanta airport crippling outage

Some passengers described their experience as a "nightmare."
By Helena Oliviero
Dec 18, 2017

Delta said on its web site it has temporarily embargoed travel for unaccompanied minors. They do not say when it will end.

Unaccompanied minors who already initiated their travel Sunday and whose travel was disrupted as a result of the outage are exempt from the embargo and may continue to travel.

Delta also said customers flying to or from Atlanta between Dec. 17-19 could make a one-time change to travel plans without incurring the usual fee.

The following is information about Delta's Dedicated   Unaccompanied Minors (UMNRs) program.

The dedicated phone number is 800-325-8847 and may be used by travel agents or customers who have questions regarding Delta's UMNR program.

<p>Lucas Reyes to and his family spent the night in the atrium on their way to New York hoping to connect flight Monday</p>

Credit: John Spink/AJC � 2017 Cox Media Group.

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Credit: John Spink/AJC � 2017 Cox Media Group.

ExploreSouthwest Airlines Unaccompanied minor program contact information: 

1-800-435-9792

Hartsfield–Jackson Atlanta International Airport customer service:  

800-897-1910 or 404-530-7300

WAIT TIMES | CHECK YOUR FLIGHT STATUS | COMPLETE COVERAGE

Return for updates.

About the Author

joined the AJC in 2002 as a features writer.

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