UPS is expanding its My Choice delivery planning service to 96 more countries.
Sandy Springs-based UPS is introducing the service in Asia, Africa, South America, Central America, the Caribbean and Oceania. After the expansion is complete later this year, UPS will have the service in a total of 112 countries.
The My Choice service give people expecting UPS packages e-mail notifications when a delivery is on its way, a delivery-window estimate and a notification when the delivery has been made. In the U.S. and some other countries, people expecting packages can have them delivered to another address or delivered on another day -- for an extra fee.
UPS said use of My Choice reduces calls to help centers and inquiries about package status. More than 52 million people are enrolled in the service, according to the company.