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Touching customers earns servers better tips?

By Matt Kempner
Dec 3, 2015

Dining out any time soon? If so, pay attention to whether servers touch you or squat beside your table.

It could convince you to leave a better tip, according to a hospitality researcher.

Waiters and waitresses also can boost gratuities by writing “Thank you” on the check or drawing on it, according to Cornell University professor Michael Lynn’s research.

Click here to find out what else works and how the world of gratuities is undergoing a revolution (finally), in the latest Unofficial Business column on myAJC.com.

About the Author

Matt Kempner is an award-winning journalist who seeks out intriguing twists about people and subjects beyond what the AJC might typically cover. A former columnist and editor, his past assignments have included business investigations, energy, the economy, entrepreneurs, big business, consumer spending, politics, government and the environment.

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