“We have found Listeria in our production kitchen again. We have stopped making ice cream and are investigating where and how it may have re-entered the facility. Since resuming production on May 13, we have been testing every batch of ice cream we have made and holding it until we learned that the testing did not detect any Listeria. So it is with complete confidence that we can say all of the ice cream that has been served in our shops since reopening on May 22 has been safe and is 100% Listeria-free. We are closing our scoop shops temporarily because we don’t have enough ice cream to keep them stocked. We hope to be back very soon.”

In a blog posted by CEO John Lowe, he writes, “While we would most certainly prefer that Listeria never enter our facility, we do take solace in the fact that our protocols and testing have worked: we found the Listeria before it got into ice cream we served. This finding and our ceasing of production enables us the opportunity to prevent contamination and continue to ensure the safety of our customers.”

Lowe adds “After we eradicate the Listeria and have thoroughly tested the facility, we will restart making ice cream. Sometime thereafter we’ll announce a date when our shops will reopen.”