The popular ride-hailing service Uber disputes a Florida woman's viral social media post saying her brother was beaten and robbed after being picked up by an Uber driver in Atlanta. The Atlanta Police Department is investigating.

BREAKING: APD CLEARS UBER DRIVER

UBER DRIVER: I NEVER PICKED HIM UP .. I'M ANGRY

Taylor Cleary Corey's open letter on her publicly accessible Facebook page on behalf of her brother has been shared more than 21,000 times. She told the AJC that her brother is home now and that the family is working with authorities to seek answers. "My brother is resting and we are working with police and Uber to find the driver," Corey said.

"We have data that shows the trip never happened," an Uber spokeswoman told the AJC. "The trip was canceled by the driver and never occurred. We have been in contact with the driver and with the account holder. Of course we'll cooperate with police and provide any information."

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Credit: Jennifer Brett

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Credit: Jennifer Brett

An Atlanta Police Department officer spoke to the victim, Bo Cleary, at the hospital. Cleary "reported that he was assaulted by the Uber driver that picked him up from Irby Ave. after he left (Churchill's Buckhead British Pub). Mr. Cleary advised that once he was picked up from his location (2:45 a.m.), the Uber driver changed his course of direction and ended up taking him to 3434 Peachtree Rd behind the Presbyterian church where he was removed from the vehicle, beaten up and thrown down a drainage pipe. Mr. Cleary advised that he was not sure how he got down the drainage pipe for he was unconscious from the beating that he took from the suspect or suspects."

An off-duty security guard discovered Cleary later calling for help and dialed 911, the report said. The victim told police his iPhone 6, $250 and ATM were stolen.

No arrests have been made.

Uber's support team reached out to Corey via its official Twitter account, saying "We're ready to look into this right away." A representative later told the AJC that internal data prove the trip didn't happen.

Corey said her family is hoping for answers as her brother recovers.

ajc.com

Credit: Jennifer Brett

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Credit: Jennifer Brett