Business
Business

Southwest Airlines hit by computer glitch

Ramp agent Larry Martin loads bags on a Southwest Airlines flight to Columbus, Ohio, at Hartsfield-Jackson International Airport. In the five years since Southwest bought AirTran and started Atlanta service, its market share has shrunk to under 10 percent. But Southwest says it still carries more local passengers than AirTran did. HYOSUB SHIN / HSHIN@AJC.COM

Credit: Kelly Yamanouchi

Credit: Kelly Yamanouchi

Ramp agent Larry Martin loads bags on a Southwest Airlines flight to Columbus, Ohio, at Hartsfield-Jackson International Airport. In the five years since Southwest bought AirTran and started Atlanta service, its market share has shrunk to under 10 percent. But Southwest says it still carries more local passengers than AirTran did. HYOSUB SHIN / HSHIN@AJC.COM
By
Sept 28, 2017

Southwest Airlines got hit by a computer glitch affecting numerous airlines globally Thursday morning.

Southwest said its reservations system provider Amadeus began experiencing outages starting at around 5:30 a.m. Eastern time on Thursday, "impacting Southwest Airlines along with other airlines."

"We have been experiencing widespread, intermittent issues with several of our applications since that time. We are not experiencing any major delays to our operation at this time," Southwest said Thursday morning.

— Stay up to date on the latest news on Atlanta airline travel by following Atlanta Airport News Now on Facebook. Southwest Airlines' reservations system provider was hit by a computer glitch also affecting other airlines worldwide.

About the Author

As business team lead, Kelly Yamanouchi edits and writes business stories. She graduated from Harvard and has a master's degree from Northwestern.

Follow Kelly Yamanouchi on facebookFollow Kelly Yamanouchi on twitter
More Stories

Keep Reading

Travelers are departing from Hartsfield-Jackson Atlanta International Airport on Thursday, Nov. 6, 2025. Atlanta is one of the airports where the FAA will cut flights because of the shutdown, and airports are experiencing a shortage of air traffic controllers. (Miguel Martinez/AJC)

Credit: Miguel Martinez-Jimenez

Flight affected by FAA cuts? Here’s what to do.

Hartsfield-Jackson Atlanta International, the busiest airport in the world, is on the list of airports affected — and will also likely see cancellations and delays.

2h ago

Solar giant Qcells to furlough and lay off workers, cites supply chain woes

The solar giant said it will furlough about 1,000 workers at two Georgia plants and lay off about 300 workers employed through staffing agencies.

Tallest tower to join Atlanta’s skyline in 30 years reaches highest point

The project’s development team is commemorating the 60-story tower’s construction milestone and celebrate its journey to becoming Atlanta’s fifth-tallest building.

The Latest

Automatic emergency braking, lane-keeping assist, blind-spot monitoring, and adaptive cruise control were once luxury options. Now, these Advanced Driver-Assistance Systems, also known as ADAS, are commonplace in newer vehicles, working so smoothly that many of us rely on them without a second thought. Photo courtesy of iStock.

Credit: SPECIAL

Why your car’s safety tech needs maintenance, too

OPINION

Saying goodbye to the Porsche 718 Cayman — for now

OPINION

2026 Nissan Leaf: Simple to live with and priced right

Featured

Fulton County Sheriff Patrick Labat gives a tour of Fulton County Jail in 2023. (Natrice Miller/AJC 2023)

Credit: Natrice Miller/AJC

AJC EXCLUSIVE

Fulton County, sheriff nine months late on required jail implementation plan

The legal agreement with the DOJ mandates jail upgrades, but leaves the deadlines to the implementation schedule.

Flight affected by FAA cuts? Here’s what to do.

Hartsfield-Jackson Atlanta International, the busiest airport in the world, is on the list of airports affected — and will also likely see cancellations and delays.

2h ago

Arctic blast bringing cold shot to metro Atlanta, snow possible in mountains

Temperatures across North Georgia will plunge early next week and could even bring a taste of snow to the state’s tallest mountains.