The walk from the terminal down to the lower arrivals level, across the roadway and through the parking garage to the pickup zone in the economy lot takes an average of 5 minutes, McCranie said.
"It may depend on how much luggage you've got or how many kids you have with you," McCranie said. "It may be more if you're at the far end of baggage claim."
While Uber had said earlier that its customers using UberBLACK or UberSUV could get picked up at the curb at lower-level arrivals, McCranie said Wednesday that all Uber and Lyft passengers can be picked up only at the designated zones in the South and North economy lots.
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"We're going to keep fine tuning it as we go through this process, with additional signage possible, additional lighting if needed," said Hartsfield-Jackson spokesman Reese McCranie.