About 25 feet of rail on the Plane Train people-mover track at Hartsfield-Jackson International Airport got damaged Sunday, disrupting service for passengers moving between the terminals and concourses.
The problem was caused when a metal plate on a switch near North baggage claim broke off, causing a train to damage the rail on the north side of the track by the domestic terminal, according to Hartsfield-Jackson spokeswoman Elise Durham. She said the airport and Plane Train contractor Bombardier are investigating the cause of the failure of the metal plate.
The Plane Train went out of service at 9:46 a.m. Sunday, according to Durham.
It started limited “shuttle” service at 10:18 a.m., with trains moving between some concourses but not reaching all the way to the domestic terminal.
With the limited Plane Train service Sunday, “some passengers walked, some rode the train, and some walked and rode the train,” according to Durham.
The airport posted on Twitter at 3 p.m. Sunday that Plane Train service was restored.
About the Author
Business reporter Kelly Yamanouchi covers airlines and the airport including Atlanta-based Delta Air Lines, one of the world's largest carriers, and Hartsfield-Jackson, ranked for years as the world's busiest airport. She has covered airlines for more than 15 years, graduated from Harvard and has a master's degree from Northwestern.