Q&A on the News

Q: Is it customary to tip Uber drivers, or is it included in the amount that we see on our credit card statement?

—Jose M. Kochuparampil, Atlanta

A: Uber states on its website that “there’s no need to tip” its drivers, but a rideshare driver told the Huffington Post that tipping is encouraged.

Tips aren’t included in the fare price.

Riders can’t tip through the Uber app, but many drivers have a Square credit card reader for tips and also accept cash, Harry Campbell, who owns therideshareguy.com, told the website.

Passengers could be confused by the tip process when they register through the Uber app, he wrote.

“Uber makes new passengers select a tipping amount when they first sign up, but this actually only applies to UberTaxi,” not UberX, therideshareguy.com states in its FAQ section.

This leaves UberX riders “under the false impression” that a tip is added to the fare.

Q: Do the airport improvement plans include any discussion of expanding the Sky Train to link the domestic and international terminals outside the security perimeter? It would be more efficient than the current shuttle vans and not susceptible to traffic jams.

—Paul Friederich, Decatur

A: Sky Train expansion has been discussed, but cost concerns “ended those” talks, a Hartsfield-Jackson International Airport spokesman told Q&A on the News in an email.

“Expanding the Sky Train in that manner was expected to cost upwards of half a billion dollars,” he wrote.

The shuttle service “provides passengers with a free, prompt ride between terminals.”

Andy Johnston with Fast Copy News Service wrote this column. Do you have a question? We’ll try to get the answer. Call 404-222-2002 or email q&a@ajc.com (include name, phone and city).

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