Transfer of the Powder Springs water and sewer system to Cobb County will begin June 1 and should be completed by June 30.
Powder Springs officials approved the sale of the water and sewer system to Cobb County this past winter.
City officials examined the resources required to sustain this system and determined the most effective way to maintain it for present use and future growth was to transfer ownership to Cobb County, according to a city statement.
For Powder Springs residents and surrounding residents of unincorporated Cobb County that are served by the city’s system, Cobb County will be able to provide water and wastewater services at the same level they now receive and at a lower cost because the county is a large system which runs more efficiently and offers significantly lower rates, the city statement said.
Also, the Cobb County Water System just received an award for being the best in customer satisfaction in the nation, according to J.D. Power, a leading consumer research firm.
Beginning June 1, the city no longer will accept draft payments by automatic withdrawal from bank accounts. Payments will need to be made online or in person, and all accounts must be paid in full.
City officials expect to conclude this transfer by the end of June when city customers will become customers of Cobb County Water.
Customers will have a number of payment options with Cobb County:
- At the Government Service Center, 4700 Austell Road, Austell by night deposit.
- By drive-through at Cobb's Customer Service Facility, 660 South Cobb Drive, Marietta.
- Online bill pay or payment by phone with an Interactive Voice Response System available 24/7.
Arrangements for local payments are still being reviewed for best service options.
Information: Powder Springs at 770-943-1666, CobbCounty.org/water/customer-service, CityOfPowderSprings.org
