Hector Amador of Roswell makes a visit to the Fulton County Tag Office in Alpharetta. Starting today, Georgia drastically changes the way it taxes motor vehicle titles.
Photo: HYOSUB SHIN / AJC
Photo: HYOSUB SHIN / AJC

Lines for the Fulton tag office are epic this week

A single day this week at Fulton County tag offices drew more transactions than five days of business in March. 

Tag offices reopened Monday to long lines of people standing outside. Some waited up to six hours to renew vehicle registrations, get title changes and take care of other issues, Fulton spokeswoman Jessica Corbitt said.

Tag offices handled 40% of total transactions on Monday, according to Corbitt. Kiosks processed 23% of business and 37% was managed online.

The kiosks receive payments and dispense new tags. 

Data provide by Corbitt showed kiosks usage increased 354% on Monday compared to the period of March 2 – 6 before offices closed due to the coronavirus pandemic. Internet transactions Monday increased 137% compared to the five-day period in March.

Employees at tag offices have moved people in line with simple renewal transactions over to kiosks. 

“People have been pretty patient with lines and social distancing,” Fulton County Tax Commissioner Arthur Ferdinand said. “They’ve been reading cell phones and more than accommodating.”

Fulton County tag offices open June 15 for the first time since March. In Roswell, the stretched around the parking lot.
Video: Michael Carvell

Kiosks are also located at several Kroger supermarket locations. 

2685 Metropolitan Parkway S.W., Atlanta

227 Sandy Springs Place, Sandy Springs

3330 Piedmont Road N.E., Atlanta

800 Glenwood Ave. S.E,. Atlanta

725 Ponce De Leon Ave. N.E,. Atlanta

10945 State Bridge Road, Alpharetta

Fulton County has five tag renewal locations:

Fulton County Government Center, 141 Pryor St. S.W. Atlanta

North Fulton Service Center , 7741 Roswell Road, Sandy Springs

Greenbriar Mall Service Center, 2841 Greenbriar Parkway, Suite 106, Atlanta

South Fulton Service Center, 5600 Stonewall Tell Road, College Park

Fulton County Customer Service Center, 11575 Maxwell Road, Alpharetta

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