The DeKalb County New Day Water Meter Exchange and Upgrade Initiative began Tuesday, according to a press release. Now, for the next three-years contractors for the county will be replacing 102,000 aging and potentially defective water meters.
“DeKalb County has worked tirelessly to address the long-festering problems in our water and sewer billing and meter reading processes,” said CEO Micheal Thurmond. “With new state-of-the-art meters, water customers can expect accurate billing and meter reading, increased customer service and restored trust.”
Last week, all 194,000 DeKalb County water customers received a letter from Thurmond announcing the program and results to date of the New Day Project. From this initiative, water customers can expect accurate billing and meter reading, increased customer service and county officials hope restored trust.
The water meter replacement initiative will be implemented in several phases over the next three years. Phase One starts this month with 30,000 meters scheduled for replacement. Water customers receiving a new meter will be notified with door hangers on their residences. Upon completion, another door hanger will notify them of the successful installation. Specially trained and identifiable work crews will install the new meters.
Customers will receive information through billing inserts, the county website, social media, news media, the weekly county newsletter, DCTV, Nextdoor social network and yard signs where meters are being replaced.
Information:t www.dekalbcountyga.gov/newdayproject or 404-378-4475.
About the Author
