SunTrust online banking experiencing problems

SunTrust is experiencing intermittent technical issues that have left its online banking and some other products unavailable since Friday morning.

Earlier in the week, customers at the Atlanta bank were unable to pay their bills online. A spokesman for SunTrust, Mike McCoy, said in an e-mail that the two issues were not related.

McCoy would not elaborate as to exactly how many of the bank's systems might be disrupted, but said it was a result of an unforeseen technical issue. On Facebook and Twitter, customers complained of mobile applications and computers that were down.

In posts to those sites, SunTrust told customers that the issues had been resolved, but McCoy said later in the day that the availability of access had been intermittent. The bill pay issue, which affected customers Tuesday and Wednesday, has been resolved, McCoy said.

The bank is "working diligently" to fix the problem, he said, but would not share more details about what exactly had been affected, or how.

About the Author

Atlanta Dream move executive offices to Brickworks in west Midtown

The WNBA franchise selects the trendy, mixed-use business park Brickworks in west Midtown for its expanded headquarters, doubling its workspace.

0m ago

Six months since Delta Connection crash, lawsuits question pilots

The cause of the Delta Connection crash in Toronto is still not known. Passenger lawsuits blame pilot error. One former Endeavor captain says the company had safety issues.