“This (renovation) is more about improving the customer experience and improving the common areas of the center,” Herbert said. Phipps gets about 8 million visitors a year, he said.
New paint, better lighting, new lounge areas and seating, upgraded restrooms and Wi-Fi access and charging stations will be among the upgrades. A “hotel-like concierge service center” also will be included. Parking decks will receive new flooring, lighting and automatic doors.
The three-level mall, which has more than 100 stores, will remain open during the renovation. Herbert said the mall expects to add more retailers this year, including Johnny Was and Kate Spade women’s clothiers and Peek…, an upscale children’s boutique.