Total System Services Inc., a Columbus-based company that processes credit and debit cards for merchants, said an employee with an outside claims administrator improperly obtained a file containing the names, addresses, birth dates and Social Security numbers of about 5,200 current and former staffers earlier this month.

Total System said no employee health information was misappropriated. The employ worked for Paragon Benefits Inc. Chief Executive Officer Dan Thomason of Paragon said law enforcement was immediately contacted and the staffer no longer works the vendor.

The Total System employees were being offered free identity theft protection, credit monitoring and other support services from Equifax.

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Tim and Sheri Lilley, father and stepmother of Flight 5342 First Officer Sam Lilley, and Tiffany Gibson, Sam’s sister, attend the first day of the NTSB fact-finding hearing on the Jan. 29th mid-air collision between American Airlines Flight 5342 and a United States Army Sikorsky UH-60 Black Hawk helicopter near Ronald Reagan Washington National Airport in Washington, DC on July 30, 2025. (Craig Hudson for the AJC)

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Credit: HYOSUB SHIN / AJC