One of them estimates that 30 percent of franchises are insolvent.

They cite frustration with the company over bloated menus and a lack of direction, saying the company is jumping from one failed initiative to another.

They say the chain is trying to be too many things to too many people and don't think it's a good strategy to try to compete with more upscale chains like Five Guys and Chipotle.

Click here to read more.

About the Author

Featured

Public Service Commission candidate Peter Hubbard gets a hug from Brionté McCorkle, executive director of Georgia Conservation Voters, during an election-night party in Southwest Atlanta on Tuesday, Nov. 4, 2025.  (Ben Gray for the AJC)

Credit: Ben Gray for the AJC