It sounded too good to be true — who doesn’t have clutter and excess items they’d like to convert into dollars or donations — and in my brief time using the app, that seemed to be the case. I struggled with very low and inconsistent pricing for items that should have fetched much more (subjective, I know) and with an unclear policy on what activates an item pickup, especially for donated items. And then there were pickup fees that seemed excessive, especially for stuff you just want… well, “Gone.”
I didn’t go back and try again, but it looks like enough people are using the app to make it go national. The San Francisco-based company is announcing today that it will offer “Gone! Lite,” a shipping-centric version of its app to “Anyone, anywhere.” The company is also now offering to do payouts in the form of Amazon.com gift cards.