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Messages at VA’s Atlanta office refer to sending people to ‘the ovens’

The VA’s Health Eligibility Center in Atlanta processes applications for health care access in the VA system, but the center has failed to fix a backlog of hundreds of thousands of applications, an AJC investigation found. HYOSUB SHIN / HSHIN@AJC.COM
The VA’s Health Eligibility Center in Atlanta processes applications for health care access in the VA system, but the center has failed to fix a backlog of hundreds of thousands of applications, an AJC investigation found. HYOSUB SHIN / HSHIN@AJC.COM
By
Aug 15, 2017
ExploreThe head of VA’s national health care enrollment office in Atlanta exchanged a series of unprofessional and racially charged instant messages with another VA employee who joked that he wanted to send hippies to “the ovens.”

The exchanges raise new doubts about the leadership of the enrollment system that serves millions of veterans nationwide, and comes on the heels of a critical audit.

ExploreGo to MyAJC.com for the full story.

About the Author

Brad Schrade is an investigations editor at The AJC.

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