In what at first looked like yet another incident of hacking, Equifax has taken down a web page because of suspicion that it had been manipulated.
The site, one of the embattled company’s customer service offerings, was delivering fraudulent updates for Adobe Flash, which – when clicked – would infect a visitor’s computer with unwanted software, according to a security analyst and the technology web site Ars Technica.
Thursday morning, Equifax officials confirmed that they had taken down the web page and said they were investigating. But late in the day, the company issued a statement asserting that no breach had occurred – although it did not deny that there had been unauthorized activity.
“Despite early media reports, Equifax can confirm that its systems were not compromised and that the reported issue did not affect our consumer online dispute portal,” the company said.Instead, it involved connections using the Equifax site, Equifax said.
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