A man with cerebral palsy says he was left to crawl off a United Airlines plane without assistance last week.
According to WRC-TV, D'Arcee Neal had to use the restroom Tuesday night after his plane from San Francisco landed at Reagan National Airport in Arlington, Virginia. But after the airline failed to provide him with an aisle chair or employee assistance, he ended up having to crawl to the door, he said.
"I was like, 'I don't have time for this,' and I decided to get out and crawl down the plane to my chair, got in it and then just went about my business and left the airport," said Neal, who reportedly gave a speech about accessible transportation while he was in San Francisco.
He added, "It's humiliating. No one should have to do what I did."
The airline told WRC it was sorry for the delay.
Disability-related complaints have risen 9 percent since last year, according to the National Disability Rights Network, WRC reports.
Support real journalism. Support local journalism. Subscribe to The Atlanta Journal-Constitution today. See offers.
Your subscription to the Atlanta Journal-Constitution funds in-depth reporting and investigations that keep you informed. Thank you for supporting real journalism.