Hobby Lobby issued a Facebook apology this week after a New Jersey worker reportedly told a Jewish customer the arts and crafts retailer didn’t “cater to you people” when asked why Hanukkah merchandise could not be found on store shelves.
The Oklahoma City-based chain also said the company is reviewing its merchandise selection, seemingly suggesting that items related to Hanukkah and other Jewish observances – such as menorah-making kits and greeting cards - may be offered in the future.
Hobby Lobby, which has multiple locations in metro Atlanta, has faced criticism since New Jersey blogger Ken Berwitz wrote about the incident last week.
Berwitz told the Religion News Service that family friends could not find Hanukkah items at the store in Marlboro, N.J., and got the "we don't cater" response when they asked why. Hanukkah, which begins Nov. 27 this year, is the eight-day Jewish festival of lights.
Berwitz said he then called the store to ask about the absence of Hanukkah items even though Christmas products were stocked, and he was told “because Mr. Green is the owner of the company, he’s a Christian and those are his values," RNS reported.
The caller was referring to billionaire Steve Green, who founded the Hobby Lobby chain in 1972 and has overseen its growth from a 300-square-foot store to chain of more than 560 locations that average 55,000 square feet and have more than 67,000 items on shelves.
With a portrait of Green, the company’s website says the chain is “committed to honoring the Lord in all we do by operating the company in a manner consistent with biblical principles.” Stores are closed on Sunday and Christian holidays, and the company takes out full-page newspaper ads featuring biblical messages each Christmas, Easter and the Fourth of July.
In its Facebook statement, the company said the following:
“Hobby Lobby apologizes for any possible employee comments that may have offended anyone, especially our Jewish customers and friends. Comments like these do not reflect the feelings of the Green family or Hobby Lobby. We are investigating this matter and do not tolerate discrimination at our company or our stores.
“Hobby Lobby is currently working with our buyers over our merchandise selection. Our customers have brought this to our attention, and we are currently evaluating our holiday items and what we will carry in the future.”
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