Louisiana has the highest percentage of engaged workers, 37 percent, followed by South Dakota with 36 percent and Georgia, South Carolina, South Dakota and Arkansas with 34 percent, according to Gallup
Seventy percent of U.S. workers are either not engaged in their work or are actively disengaged, with the later “roaming halls, spreading discontent,” according to a new Gallup report that puts the blame on managers.
Gallup just released its "State of the American Workplace” study and the message from Gallup Chairman and CEO Jim Clifton to business leaders is that the single biggest decision they can make - “bigger than all the rest” - is hiring the right manager.
Gallup surveyed more than 150,000 full- and part-time workers last year and concluded only 30 percent are engaged and inspired at work. Among other things, they know what is expected of them, they have the tools to do the job right, they have the opportunity to do their best every day, they believe their opinions matter and they have opportunities to learn and grow.
Louisiana has the highest percentage of engaged workers, 37 percent, followed by South Dakota with 36 percent and Georgia, South Carolina, South Dakota and Arkansas with 34 percent.
Clifton noted that the most engaged workers “come up with most of the innovative ideas, create most of a company’s new customers and have the most entrepreneurial energy,” Gallup said. And there are other benefits: They also have nearly 50 percent fewer accidents, 41 percent fewer quality defects and far less healthcare costs, researchers said.
The good news is there are more engaged workers since Gallup’s last survey in 2010, if only 2 percentage points more. The bad news there are still plenty more workers who are either not engaged in their work or are actively disengaged, and that’s because they have poor managers, Clifton said.
In the report, the CEO said “having too few engaged employees means our workplaces are less safe, employees have more quality defects, and disengagement — which results from terrible managers — is driving up the country’s healthcare costs.”
The “managers from hell,” meanwhile, are costing the U.S. an estimated $450 billion to $550 billion annually,” Gallup said. The most disengaged workers (21 percent of workers) are in New Jersey, Connecticut, Pennsylvania, New York, Michigan, Vermont, Kentucky, and Illinois.
“When you name the wrong person manager, nothing fixes that bad decision. Not compensation, not benefits — nothing,” Clifton said in the report.
Enjoy expanded coverage of college football for UGa, Tech and the SEC, with our SEC Insider, covering all Southeastern Conference matchups and articles by AJC staff and regional newspapers that cover the SEC.