COMMENTS0

Atlanta Airport Information

Hartsfield-Jackson resource guide, MARTA, parking, airport travel tips and stories More
Brought to you by
News
About
Photos
Things To Do By

THE AJC ANSWERS YOUR QUESTIONS

Kelly Yamanouchi loves to travel and has covered airlines for about a decade. She has written for the Atlanta Journal-Constitution since 2008 and she spends much of her time learning everything there is to know about Hartsfield-Jackson, Delta, Southwest and AirTran. Here's Kelly's inside scoop on some Hartsfield-Jackson info.

Where can I park? There's plenty of parking at the airport. But you can park off-site, too, and compare fares with those charged on-site at Hartsfield.

I'm hungry. Any restaurants of note? Fine dining is coming to the International Terminal. Get the story. You'll find lots of Atlanta-based restaurants at the airport, too. There's more concessions info here.

I can't live without my cellphone/tablet/iPod. Any wi-fi access? Wi-fi is now free at Hartsfield-Jackson. Read more here.

• Does the airport have a cellphone waiting lot? Yes, it has one near the domestic Terminal South. More info here.

• Where are the rental cars? Take the "Skytrain" to the Rental Car Center, last stop.

• Where can I store my luggage? There is no luggage storage facility at Hartsfield-Jackson.

Anything else I should know? Here's some good news: The airport is upgrading its escalators, elevators and moving walkways. More about that. Also, our AJC photojournalists have been chronicling the construction of the International Terminal and we're always adding new photo galleries for you to check out. Take a look at our airport photos here.

But wait! There's more. Here's a mega-list of handy links to help you handle any issues that could arise at Hartsfield-Jackson.

AIRPORT INFO

Hartsfield-Jackson's site:  www.atlanta-airport.com, posts security checkpoint wait times and offers Trak-a-Line and Trak-a-Flight. These services will e-mail you with security wait times and departure times. The Web site also has information on parking availability. There are two parking hotlines, 404-530-6725 and 1-877-285-7275. Plus, there is an airport map to help you navigate. Here's a look at the map for the Domestic Terminal and the International Terminal.

Airport radio information: 830 AM.

Customer service: 404-530-7300 (Atlanta area) and (800) 897-1910 (outside Atlanta)

FLIGHT INFORMATION

This information is available through the airlines, the airport concierge or www.atlanta-airport.com.

FlightStats: Flight Tracker: This handy tool tracks all airlines and all airports. You can also see airport delays nationwide.

Delta Air Lines flight information: 1-800-221-1212; flight status also available at delta.com.

Southwest Airlines information: 1-800-435-9792, southwest.com.

Passenger airlines information for Hartsfield-Jackson: Includes domestic, regional, international - atlanta-airport.com/Passenger/Airlines/.

State of Georgia: The state's site contains a page with links to all Georgia airports. Click this link and scroll to pages 4-5. (.PDF viewer required)

SERVICES

QuickAID:QuickAID Airport information has details on nearly every airport in the country and many overseas. It is helpful if you have never been to a specific airport or city; it contains maps of the terminals and information on ground transportation, hotels and restaurants.

Federal Aviation Administration safety hotline: 1-800-255-1111

Air Traffic Control System Command Center:This Federal Aviation Administration Web site contains real-time airport status information for Hartsfield-Jackson International and airports across the country. General, rather than airline-specific departure and arrival delays are indicated, including nature of the delay, average duration and impacted cities.

Wrap-a-Bag: There is no wrap-a-bag or luggage storage facility available at the Atlanta Airport.

Luggage cart refunds: 1-800-328-9006, www.smartecarte.com.

Lost and found: Atlanta Airlines Terminal Corp., 404-530-2100, Ext. 100, www.aatc.org. On the third floor of the atrium. Items left in the terminal area or passenger security screening areas. Call airlines for items left on planes.

Banking: ATMs available in the atrium, North and South baggage claim areas and concourses A, B, C, D, E and T.

Currency exchange: Travelex, in the atrium, 404-766-2700, and in the international terminal and Concourse E near Gate 26. 404-761-6331, www.travelex.com. 7:30 a.m.-10 p.m. daily.

Interfaith Airport Chapel: 404-762-1051, www.airportchapel.org. All faiths. It is now located in the domestic atrium 3rd floor by the Atlanta Chophouse Brewery. There are also chapels on Concourse E at the top of the escalator on the right, and on Concourse F on the second floor.

USO: 404-761-8061, www.uso.org. Provides services to military personnel and their families. On the third floor of the atrium. 7 a.m.-9 p.m. Sundays-Fridays; 7 a.m.-6 p.m. Saturdays.

Medical care: Emergencies are handled by the Airport Fire and Rescue Department, 911 or 404-530-6639. There is no medical facility in the Atlanta Airport.

Police precinct: 911 or 404-530-6630. In the North Terminal by the MARTA entrance.

For claim forms, 1-866-289-9673, www.tsa.gov.

-- Also contributing: Lori Johnston for the AJC and Mandi Albright, AJC.com

• Does the airport have a cellphone waiting lot? Yes, it has one
Most Read
THUMBNAIL VIEW
GALLERY VIEW
June 24, 2014 Atlanta - Airport travelers at one of newest additions, 40/40 Club , in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMJune 24, 2014 Atlanta - Airport travelers walk past one of newer restaurants, Five Guys, in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMSECONDARY

June 24, 2014 Atlanta - Vivica Brown, Interim Assistant General Manager for Hartsfield-Jackson, speaks during a grand opening celebration of Concourse D at the Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMLEDE

June 24, 2014 Atlanta - Airport travelers walk past one of newer restaurants, Five Guys, in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMJune 24, 2014 Atlanta - Airport travelers at one of newer additions, Freshens, in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMJune 24, 2014 Atlanta - Airport travelers at one of newer additions, Famous Famiglia, in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMJune 24, 2014 Atlanta - Airport travelers at one of newest additions, 40/40 Club, in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMJune 24, 2014 Atlanta - Airport travelers walk past one of newest additions, Food Network Kitchen, in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMJune 24, 2014 Atlanta - Airport travelers walk past one of newest additions, Food Network Kitchen, in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMJune 24, 2014 Atlanta - Airport travelers walk past new restaurants including Einstein Bros Bagels in Concourse D, Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMJune 24, 2014 Atlanta - Vivica Brown (second from left), Interim Assistant General Manager for Hartsfield-Jackson, and other VIP guests (from left) Alex Brounstein, owner of Grindhouse Killer Burgers, C.T. Martin, Atlanta City Councilmember, Kevin Kelly, President of Delaware North Companies Travel Hospitality Services, and Paul Brown, Director of Concession for Hartsfield-Jackson, cut the ribbon during the celebration of Grand Opening of Concourse D at the Hartsfield-Jackson Atlanta International Airport on Tuesday, June 24, 2014. Hartsfield-Jackson and Delaware North celebrate the newest additions to Concourse D, including local favorites GrindHouse Killer Burgers and Yoforia, and national brands 40/40 Club and Food Network Kitchen. HYOSUB SHIN / HSHIN@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMAtlanta firefighters hosted a Simulate and Extinguish Plane Fire Wed., Oct. 15, 2014, at the Hartsfield-Jackson International Airport's AFRD Training Facility near Lake Mirror and Airport Loop roads. The exercise is part of an annual certification for airport rescue firefighters. JOHN SPINK / JSPINK@AJC.COMTravelers use newly-installed automated passport control kiosks in the international arrivals area at Hartsfield-Jackson International Airport Thursday, May 15, 2014. KENT D. JOHNSON/KDJOHNSON@AJC.COMInternational travelers could see shorter wait times for Customs at the airport after the installation of the self-service passport control kiosks earlier this week. KENT D. JOHNSON/KDJOHNSON@AJC.COMEligible travelers including U.S. citizens and Canadian citizens can use the kiosks to submit information electronically before proceeding to an interview with a Customs officer to finish the process. KENT D. JOHNSON/KDJOHNSON@AJC.COMSuzette Kehoe of Fayetteville uses an automated kiosk after arriving on a flight from Seoul, South Korea Thursday. Travelers do not have to pre-register or pay fees to use the kiosks. KENT D. JOHNSON/KDJOHNSON@AJC.COM Arriving passengers walk by newly-installed automated passport control kiosks in the international arrivals area at Hartsfield-Jackson International Airport Thursday, May 15, 2014. The 74 kiosks in Atlanta cost about $4.2 million and represent the largest deployment of BorderXpress kiosks at any airport. KENT D. JOHNSON/KDJOHNSON@AJC.COMSuzette Kehoe of Fayetteville uses an automated kiosk after arriving on a flight from Seoul, South Korea Thursday. The airport said the kiosks can reduce wait times by 20 to 40 percent. KENT D. JOHNSON/KDJOHNSON@AJC.COMTravelers use newly-installed automated passport control kiosks in the international arrivals area at Hartsfield-Jackson International Airport Thursday, May 15, 2014.  The automated passport control kiosks have been in use since last year, launching in Vancouver and expanding to airports in Chicago, New York, Miami, Dallas, Fort Lauderdale, Houston, Seattle, Orlando, Charlotte, Montreal and Toronto. KENT D. JOHNSON/KDJOHNSON@AJC.COM Travelers use newly-installed automated passport control kiosks in the international arrivals area at Hartsfield-Jackson International Airport Thursday, May 15, 2014. For eligible travelers, questions asked on the kiosk are meant to replace the Customs declaration form handed out on the plane during international flights to the United States. KENT D. JOHNSON/KDJOHNSON@AJC.COMInterpreter Laead Kiatkungwanglai assists traveler Paul Terry of Salt Lake City during the operation of the kiosks Thursday. KENT D. JOHNSON/KDJOHNSON@AJC.COMTravelers use newly-installed automated passport control kiosks in the international arrivals area at Hartsfield-Jackson International Airport Thursday, May 15, 2014. International travelers could see shorter wait times for Customs at the airport after the installation of the self-service passport control kiosks earlier this week. Eligible travelers including U.S. citizens and Canadian citizens can use the kiosks to submit information electronically before proceeding to an interview with a Customs officer to finish the process. Travelers do not have to pre-register or pay fees to use the kiosks.  KENT D. JOHNSON/KDJOHNSON@AJC.COM