As the local job market improved, so did the way workers perceived their
companies.
But metro Atlanta employees say they no longer are achieving the work-life
balance they had a year ago, according to a survey conducted by Workplace
Dynamics, which partnered with The Atlanta Journal-Constitution to select
the top 100 workplaces in metro Atlanta.
“Employees are feeling more stretched as their work and the economy are
picking up,” said Doug Claffey, chief executive of Workplace. “Companies are
being very cautious about hiring, so people are doing more.”
More than 40,000 Atlanta workers who responded to the survey generally were
more positive about their employers this year than last. The
3-percentage-point rise in the overall score was driven, in part, by
relatively large increases in two areas:
● Sixty-five percent of those surveyed said they felt genuinely appreciated
by their employer — an increase of 9 percentage points from a year ago.
● And 73 percent believe their employer operates with strong values and
ethics — a rise of 7 percentage points from the previous year.
There also was considerable improvement by 5 percentage points in the
confidence workers had about their futures with their employers. And there
was another 5-percentage-point increase in the number of employees who felt
well-informed about important management decisions.
In total, an average of 60 percent of those surveyed rated their employers
positively on 23 issues. That’s an increase from 57 percent a year ago.
Still, even at these relatively good workplaces, work needs to be done. Only
45 percent believe they are getting paid fairly for the work they do,
although that factor was listed low on a list of employee concerns.
“Companies that are the best workplaces, ironically, don’t have to pay as
much to get the good people as a not-so-good workplace,” Claffey said.
“People value their work experience. They’d rather work for a great company
and make a little less money.”
But two-thirds of those surveyed felt frustration. And the biggest decline
this year dealt with an important issue for those trying to achieve a
balance between their work and personal lives. Sixty-four percent said they
have the flexibility they need for the right balance, a decrease of 5
percentage points from a year ago.
“They’re doing more work and having less of a work-life balance,” Claffey
said.
And these were the employers who were nominated for the top workplace list.
The survey results might be even lower otherwise.
As the economy improves, the metro workplace is expected to shift. Already,
some employers are reporting a shortage in much-needed skill positions. They
range from software engineers, accountants and information technology
specialists to experienced medical personnel, HVAC veterans and mechanics
that can repair sophisticated manufacturing equipment. Those shortages will
spread to other sectors as the economy gains more steam and as more baby
boomers retire.
Today’s labor surplus may be tomorrow’s labor shortage, at least in a growing
number of fields. So companies with poor labor practices during the
recession likely will be at a disadvantage when attempting to recruit top
talent ... or keep it.
“It’s tougher in this Internet age to hide a poor workplace,” Claffey said.
The good employers, meanwhile, shouldn’t rest on their laurels. Improving
working conditions — pay, benefits and a work-life balance for employees who
have toughed out this recession — is the right thing to do. And it makes
good, long-term business sense.
There’s at least one lesson, learned on the street corner, that applies to
the workplace: What goes around, comes around.
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