AT&T Mobility entered the home security arena Friday with new services in 15 markets, including Atlanta.
Digital Life is a wireless-based service that provides around-the-clock monitoring by AT&T-owned monitoring centers. The company announced plans for the new service about a year ago.
More companies are marketing “digital lifestyle packages” that integrate telecommunications, entertainment, home energy management and security. In a 2012 J.D. Power and Associates “Digital Lifestyle Study” involving more than 18,000 respondents who make household decisions, 45 percent indicated they would choose a digital lifestyle package from a cable provider, 19 percent would select a telecommunications provider; 17 percent a security company; and 10 percent an energy provider.
AT&T sees room for another competitor among wireless home monitoring providers, which locally include Vivint, FrontPoint Security, Protect America, ADT Security and LifeShield Security.
“We conducted extensive research, listened to our customers and worked hard to build a single integrated solution with an unmatched set of assets all built around our customer’s needs,”Kevin Petersen, Digital Life senior vice president, said in unveiling the new service.
Digital Life customers will be able to check their system from smartphones, tablets or PCs, AT&T said. For additional charges, the system can provide video feeds, let customers control appliances, lighting and thermostats, and detect water leaks and shut off water at its main source.
A central control panel can be programmed through an app or Web interface and the panel connects to AT&T’s wireless network, but it should also be connected to a wired Internet modem for redundancy, AT&T told The Associated Press. AT&T said the system can be installed regardless of the customer’s wireless or wireline broadband provider.
Basic packages for Digital Life range from $29.99 a month plus $149.99 for equipment and installation to $39.99 a month plus $249.99 for equipment and installation.
In addition to Atlanta, Digital Life is being launched in Austin, Texas, Boulder, Colo., Chicago, Dallas, Denver, Houston, Los Angeles, Miami, Philadelphia, Riverside, Calif., San Francisco, Seattle, St. Louis and parts of New York and New Jersey.
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