Gwinnett may collect garbage company’s bond over fee

By Greg

Dec 17, 2008 3:45 PM | Link to this

I have been irritated about this whole plan since its inception for many of the reasons listed above but I am furious today. You see, last Thursday (our trash day) Atlanta Waste came out and picked up our trash can. They said we should recieve a new one in a "couple of days" from the new carrier. Now we have a week's worth of stinky garbage piled up in our garage and tomorrow is supposed to be trash day so I called GC&B offices to ask when I might be getting that new can. Their answer? "We have until mid January." And AWI has stopped answering their phone. That means 5 weeks worth of trash.

So, if Atlanta Waste had any chance of getting $23.50 out of me they can hang that up. And I'm considering dragging their butts into small claims court over the 3 weeks of service I've already paid for that they are now not delivering.

Now my only question is whose front door I am going to drop my trash off at for the next 5 weeks, AWI or GC&B. I think I may divide it evenly and share the wealth.

Greg

By Beth

Dec 11, 2008 11:29 AM | Link to this

I feel quite sad that I have lost my option to select my waster carrier. What's next, will they choose my grocer as well. Suppose your office lost a contact that held your livelihood, would you be angered by the company for losing or the organization that took the business. As citizens, I thought we would have some control, but in Lawrenceville....we have no options, our gas, water and now waste is controlled by others who chose for me. I don't have angered feelings toward Waste Industries for trying to pay their employees through the can pick up. It's not like a retail store that can have a going out of businees sale..... By the way, did you get a rate increase when gas was $4 a gallon, I didn't, and wouldn't have questioned a gas increase hike, but they stayed true with their billing rate. I am frustrated with Gwinnett/Lawrenceville and am sending my bill to:

Gwinnett Clean & Beautiful, Inc.
750 South Perry St., SW, Suite 310
Lawrenceville, Georgia 30045

If each WI customer would take that stand and send their bill.....imagine how much mail they would get bombarded with....Enough to pay attention.

By Steve

Dec 5, 2008 5:48 AM | Link to this

I'm paying them in pennies. Seriously.

By Troy

Nov 24, 2008 10:56 PM | Link to this

When I got my bill with the added fee I contacted Allied Waste and made a verbal complaint only to be told they would not reconsider. I immediately dropped my service and had them pick up my containers. Yes the county finance department should call in the companyýs $150,000 performance bond and distribute the money to those who paid the additional cost.

However, I am really disgusted with the $2 million performance bond Gwinnett Clean and Beautiful required before being considered for the program. It takes opportunity away from small business trying to compete.

By Jim

Nov 24, 2008 2:10 PM | Link to this

I too contacted both Waste Industries and our County Commission office. I informed Waste Industries that I was placing the deactiviation fee into dispute, please place that on my account as I do not have a contract with them for any service. They invoice me in advance for services and I pay for those services only. They lost in the bidding process and the items they want the county citizens to pay should be in thir COST OF DOING BUSINESS, not passed along to the customers. Call them and place the fee into dispute, pay the balance of the bill as they will render services for that part of the bill. Be sure to place it into dispute as that should put some time for the County to issued guidance on how it should be handled.

By ann memmer

Nov 21, 2008 12:03 PM | Link to this

I am horrified by this deactivation fee! I have used this service for the 8 years I've lived here, never been late paying my bill and stayed loyal when all of my neighbors switched to a cheaper company. I WILL NOT PAY THIS FEE!!!!!!!!!!

Sincerely,
AM

By josebenzaca

Nov 19, 2008 9:39 PM | Link to this

It is amazing to me that a "not for profit" agency is running the show. The amount of recycled material will be increased providing a revenue stream for the contracted companies. Please tell me why the cost of the service is not less than the current price I am paying for my service.

By RBW

Nov 19, 2008 8:32 PM | Link to this

Dear Mr. Perry/Waste Industries,

Thank you for your thoughtful note regarding the additional fee to cover the cost of closing your office. I regret that I'm unable to pay you at this time. You see, I am still helping Circuit City and Bill Heard Chevrolet, and I am also expecting a large deactivation fee when General Motors goes belly up. I'm sure you'll understand.

By liz

Nov 19, 2008 8:09 PM | Link to this

What a bunch of trash!!!. This company made in sales revenue 10 million dollars last year. For the past year the rates have gone up on every bill every quarter from oil/energy charges to franchise fees. Mike Ingle, the rich get richer the poor get poorer!! Take some money out of your company and at least pay for the 100 people out of work. You have billed the consumer for every out of pocket expenses. I feel bad for the people being laid off, but this has economy has also affected my family too, and I'm not billing all of my friends and neighbors $23.50., so I can pay for cobra for my family. I did call Gwinnett county on the issue and they were very uncooperative, saying they did all the work to find the new companies. I'm now affective by the county making decisions for me and I'm having to pay for it!!

By James

Nov 19, 2008 5:48 PM | Link to this

Personally I think it's Gwinnett County's repsonsiblility to pick up the tab for the account-closing fees charged by these companies. It's the county's fault the account has to be closed at all. I for one don't remember asking Gwinnett County to dictate my garbage service for me. I was just fine with what I had. Maybe Lorraine, Kevin, Bert, Mike, and Charles would like to pay for this out of THEIR pockets, since they voted for this mess.