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Fined drivers owe Atlanta millions

Unlike others, the city doesn’t ‘boot’ vehicles

The Atlanta Journal-Constitution

The city of Atlanta is owed about $10.5 million in unpaid parking citations issued during the past 3 1/2 years, and many scofflaws have racked up hundreds of dollars in parking fines and penalties without paying.

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An AJC review of court data shows nearly 289,000 citations went unpaid from January 2005 through July. Court records from the same period indicate vehicles registered to at least 179 people had debts of $1,000 or more.

That may be because motorists have had few incentives to fill the city’s coffers.

Unlike many cities its size, Atlanta has few enforcement mechanisms at its disposal. Debtors’ cars aren’t immobilized with a “boot,” vehicle registrations aren’t suspended, and only the police are empowered to tow in most areas — if and when they have the time.

Councilman H. Lamar Willis said Atlanta has a number of problems with parking enforcement and collection of citations.

“It’s not just a shortcoming on the part of the Public Works Department, but the city as a whole is failing,” Willis said in a telephone interview. “Having $10.5 million dollars sitting out there is something we desperately need to collect on.”

The city made a mistake, he said, by cutting the parking management staff from 28 to nine employees in May.

“Unless we do something to make people realize that their decision to ignore tickets has consequences, we’ll never collect that revenue,” Willis said.

Consider Aki Smith, who court records allege is one of Atlanta’s leading parking scofflaws. The consultant, who admits his car has been cited often while he’s been in meetings downtown, allegedly owes the city $4,100.

When told of the debt, Smith couldn’t believe it.

“I’m completely shocked,” Smith said in a phone interview, adding that he thought the fines owed were only $400 to $500. “I would have thought I’d get a letter or something.”

The one time Smith’s car was towed, it wasn’t because of his outstanding parking fees. He said he was sitting in his car in a no-parking zone outside Peachtree Center earlier this year, “and the next thing you know, I was blocked in.” He had to get out and watch as his car was towed away by parking enforcement officers.

Parking fines range from $10 for an expired meter to $1,000 for a truck with six or more tires parked on a sidewalk. Most parking citations are doubled if not paid within a week.

For many, parking downtown can lead to frequent trips to court to pay fines.

“We have people who come in, and we know who they are,” said Doug Mincher, Atlanta Municipal Court administrator.

But some violators just don’t bother. After 90 days, they’re turned over to the city’s collection agency, Affiliated Computer Services (ACS). They’re mailed up to four notices requesting payment.

Once all the notices are sent, Atlanta has few means of going after scofflaws.

Other cities give motorists the boot — a tire-locking device that immobilizes vehicles. Chicago is considering tightening its enforcement by booting cars after only two unpaid tickets. Atlanta does not yet boot.

Drivers in California, Indiana, Wisconsin and other states who run up unpaid parking tickets can have their vehicle registrations blocked or suspended. But Georgia has no similar restrictions.

Other cities tow vehicles that show up on a list of parking scofflaws. Atlanta’s Department of Public Works tows vehicles parked hazardously or in tow-away zones, but not those by parking meters or other off-limit areas.

The Atlanta Police Department’s operating manual states that an illegally parked vehicle with at least three unpaid tickets or fines totaling more than $100 can be towed.

Officer Eric Schwartz, an Atlanta police spokesman, said officers can specifically request information on unpaid parking citations from dispatchers when running license plates. But he couldn’t say how often officers check for citations or how often towing companies actually are summoned.

And some cities have cut deals. In June, to clear up a backlog of unpaid parking tickets, Detroit offered a 50 percent reduction in fines and penalties to offenders who stepped forward and paid up. Las Vegas ran a similar program in July.

ACS spokeswoman Carrie Hyun said her company works for several cities, and each has different parking enforcement policies. “We do what we are capable of under the city’s enforcement rules,” she said.

The lack of enforcement could be the reason for Atlanta’s low collection rate.

An AJC analysis found the city had collected only about 42 percent of the nearly $5.7 million in parking fines and penalties issued since March 2007 (paid citation data for January and February 2007 were not available).

By comparison, Oklahoma City collected about 70 percent of the nearly $1.5 million in parking tickets issued in 2007, according to that city’s Municipal Court. The collection rate in Dallas last year was about 68 percent.

Zena Fernino, Dallas’ parking enforcement manager, said she wanted the city to be more aggressive in punishing scofflaws. “A lot of cities with more stringent regulations have higher collection rates,” she said.

Atlanta revenue chief Gary Donaldson, who would only respond to questions by e-mail, wrote that the city had “achieved success” in having ACS collect outstanding debt. “With a decreased city staff it is a prudent business decision to hire an outside agency to collect our outstanding debt,” he said.

The days of parking violators ignoring citations could come to an end later this year when a private company with expanded enforcement capabilities takes over parking ticket collections after the city’s current contract with ACS expires Nov. 25.

The city is negotiating with Nashville-based Central Parking System for a comprehensive parking management services contract. The company already operates about 50 parking lots and garages in Atlanta.

The proposed contract would give Central Parking the power to boot and tow, as well as other collection capabilities, said Public Works spokeswoman Valerie Bell-Smith. Current city parking enforcement employees would work for and be paid by Central Parking, she said.

“I think it’s important in what it means to the city,” Russell Miller, general manager for Central Parking’s Atlanta division, said of parking fees. “It’s a big source of revenue.”

Councilman Willis also hopes for an improvement, saying, “There’s a significant amount of money that’s left on the table that could have been a benefit to the taxpayers and the city of Atlanta.”

Comments

By nathan frank

Aug 19, 2008 7:14 AM | Link to this

we complained about neighbors continually parking on no parking street...it's too narrow and is a hill crest...cops wrote a few tickets over the years...neighbors took out the no parking signs...now cops won't write tickets.

selfish neighbors, lazy cops, ineffectual administration ($146 million budget error, give me a break) if i could find someplace that sucked less, i'd move

By Ted McMahan

Aug 18, 2008 9:23 PM | Link to this

I agree with Ms. Connie. I'm retired and I will offer my service (for a small percentage fee) to collect all these outstanding parking fees. If our Mayor and the City Council will give me an open contract with powers to use what ever method is needed to collect these debts.

Ms. Franklin, DOSE THE CITY NEED THIS MONEY OR IS IT MONEY DOWN THE DRAIN?

By PerplexedWon

Aug 18, 2008 3:57 PM | Link to this

I am not here to offer the city a way to collect on unpaid parking tickets. I did not create this problem and I am not going to rack my brain trying to fix it. The problem with not having the money is because the city government is saturated with lazy people that do not want to do the job they asked for. Have you ever tried to get info by calling a city building; all you get is a voice prompt and you can forget about speaking with anyone. I checked for my court date online and it returned my court session was cancelled. Luckily I called and was told to come down to the Traffic Court. My name was not on the screen. I was told Room 5B, after sitting out there and waiting 30 minutes, i was told, oops, they changed it to 5D. Then my citation was not scanned in some system, so I could not go on with my case, I was rescheduled. (after sitting in the court room til 5:10pm) Once having my car towed when I first moved here, simply wanting to know where I could pick up my car, I asked one of ATL finest in Blue and was brushed off with, "I don't know, call 911." If the city wants it's money from parking tickets, maybe ATL should rid itself of the lazy people working for the city whose job is help the city collect on that money. It't no wonder this Atlanta/Fulton is in the "foo-foo" it's in. Gracefully leaving in 2 weeks...May your city continue to get what it deserves.

By dean

Aug 18, 2008 3:36 PM | Link to this

A definite response to this issue would be to "boot" the automobile at the scene; also, for past amounts owed to arrest at the residence of the idiot, and discontinue their utilities provided by the city until total payments are made. Since I'm originally from Louisiana, I do know that they would never stand for this level of unattended funds to be received, especially from local residents.

By Donald

Aug 18, 2008 3:24 PM | Link to this

Maybe AJC should publish the list of offenders and track if any of them pay up. This would be a very useful public service. And the city certainly could use the money.

By Corey

Aug 18, 2008 2:38 PM | Link to this

Has anyone noticed that the AJC just loves to blog about problems with Atlanta, Dekalb and Clayton no matter what the toopic is? Have a nice day.

By Tracy

Aug 18, 2008 2:30 PM | Link to this

"The lack of enforcement could be the reason for Atlantaŭs low collection rate."

Do you think? What happened to being responsible for your actions. When people park illegally they know they are doing it and should expect to pay the fine.

How about arresting those with multiple outstanding tickets? I am sick of all the ignorant, self-important, entitled and/or arrogant people in this city.

Atlanta has gone to hell in a hand basket.

By Connie

Aug 18, 2008 2:24 PM | Link to this

If a company is owed money, they have a department to collect it. Anything over 90 days is considered hard to collect. How can a city government be so laxed? Start to collect immediately!!!! There is never a shortage of city cars, city cell phones, city purchase cards (which are abused) and excess travel expenditures being dolled out to everyone who has a pulse and works for the city. So how about showing some guts and muscle and start placing holds on the offender's car tag renewal, cancel his insurance, go to this home and boot his car. For God's sake. Please just sit there and do nothing. I will be glad to collect these tickets in my spare time if I am given the right tools and information to procede.

By Unbelievable!

Aug 18, 2008 2:18 PM | Link to this

In Boston, if you have any outstanding tickets, you'd better believe your car will be booted. Not only that, your license may get suspended and you may have a hard time getting your car registered and/or insured. Atlanta doesn't need to spend money hiring a new collection agency - cops should be running a person's tag for outstanding parking violations as a given, booting cars and/or requesting towing as stated in their manuel. All that money down the drain just when they need it most!

By Karen

Aug 18, 2008 1:58 PM | Link to this

According to this story the problem started in January 2005. If you remember, this is when MAYOR SHIRLEY FRANKLIN decided to combine the Municipal Court with Traffic and later decided to abolish traffic court altogether. Prior to this decision and changing of the guards the city did not have this problem. There was very few agencies of city government bringing in more money than Traffic Court. With this being said, will someone please explain how the mayor justified abolishing a court that made several million a month in favor of Atlanta Municipal Court which barely earned a million a year. Not to mention the personnel and managers of Atlanta Municipal Court was not accustomed to dealing with the volume of people that Traffic court was dealing with. The Mayor has been vindictive from day one on the job. She was never concerned about the good of the City. Her campaign slogan "I'll do you proud" said it all. Are you proud?

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