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Friday, October 24, 2008

Is NOT Tipping Ever Appropriate?

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IS IT EVER APPROPRIATE TO NOT TIP YOUR SERVER? I say no ….

Photo: Phil Skinner/AJC

Chow.com has an interesting forum commenting about tipping: Is it ever appropriate to NOT tip?

What’s the worse thing that could happen to you in a restaurant? The waiter spills a drink on you and offers no apology. You’re called names. Your meal never comes. You slip on a grease spill and break your leg. Aliens abduct you and force feed you sea cucumbers.

Fill in your own blank here, but I don’t feel that it’s ever appropriate to leave absolutely nothing — no matter how bad your service was. This week’s review takes a look at Buckhead’s beloved steakhouse, Hal’s, where good service is not a problem. This wait staff is the kind regulars know by name, and who take pride in waiting on tables.

But what’s the deal if you get bad service? Leave 10% instead of 20%? Do you leave a good tip and talk to the manager? Do you leave nothing at all?

Here’s what I do: I leave a tip in the amount appropriate to the percentage of the bill. I let the wait person know DURING the dining experience that I’m not satisfied with something (except how the food tastes — waiters have nothing to do with how the food tastes). How the food is prepared is a different story. But give a server the chance to make what’s wrong right for you. When they don’t, forget to, don’t care or perhaps are also abducted by aliens, then ask them why they didn’t.

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