ajcjobs: Job Seeker Help
ajcjobs Customer Service
If you have questions, concerns or comments about your online experience at ajcjobs.com, we're here to help! For assistance, please call our Customer Care Center at 404-526-5766 or email us at customerservice@ajcjobs.com. Yahoo! HotJobs also provides extensive help about their search tools.
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Q: How does ajcjobs' new partnership with Yahoo! HotJobs impact my job search?
A: You now have access to more Atlanta listings as well as national opportunities. You will also enjoy new easy-to-use tools for building and uploading your resume, enhanced job searches and advanced job matching capability. When searching for a job through the ajcjobs.com home page, the query will examine the entire Yahoo! HotJobs database in addition to ajcjobs.com.
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Q: Why did ajcjobs partner with Yahoo! HotJobs?
A: The partnership provides the most complete local jobs Web site while offering best-of-class technology for employers and job seekers. Through this partnership, ajcjobs and Yahoo! HotJobs combined two employment resources into one, resulting in more job listings at your fingertips through ajcjobs.com.
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Q: Do I need to register for both ajcjobs.com and Yahoo! HotJobs?
A: If you register on ajcjobs.com you will become a registered user of Yahoo! HotJobs and can access your account through ajcjobs.com or Yahoo! HotJobs.
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Q: What if I am already registered for ajcjobs.com? Do I need to update my information?
A: Yes, in order to take advantage of the new features on ajcjobs.com, you must update your profile. Please follow these steps to update your profile:
- Visit ajcjobs.com and register as a new user
- Follow the links to upload an existing resume, or create a new one using our new HotJobs resume templates and tools
Profiles not updated by Sept. 18, 2007 were deleted from the system.
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Q: Will I need to create new job alerts?
A: Yes, in order to take advantage of the combined ajcjobs/Yahoo! HotJobs job listing database, you must re-create your job alerts. Please follow these steps to update your profile:
- Visit ajcjobs.com and register as a new user
- Conduct a search from ajcjobs.com
- Click on "Create Job Alert" at the top of the page to the right of the Search button.
- Select how often you wish to receive the job alerts via email or Yahoo! Messenger, and click "Save".
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Q: I would like employers to view my resume at ajcjobs.com. How can I create a resume?
A: You can create and store up to three resumes online on ajcjobs. Before you can build a resume online, you must first complete three short steps:
- Become a registered user of ajcjobs to get your own username and password
- Select 'My Resumes' on the confirmation page
- Complete a short Resume Profile, which introduces you briefly to employers
Once you complete these steps, you will be ready to build your new resume! Visit the Resumes page where you can create your online resume in several ways:
- Upload your existing resume file - just click on the 'Post' link and follow the directions
- Or create a new one using the My ajcjobs resume template - just click on the 'Build' link
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Q: How do I apply for jobs at www.ajcjobs.com?
A: Different employers will request applications in different ways. Listed below are the most common methods used by ajcjobs.com Employers:
- 'Go Apply' button - if you see a 'Go Apply' button to the right of the job description, simply click on that button and follow the application instructions. Your application will then be directly emailed to the employer.
- Direct Link - Employers may include a direct link within their job description. Simply click on this link to begin your application process.
- Email or Fax number - some employers will list a fax number and/or email address to which you can send your resume. To apply, simply send an email or fax as indicated, with your resume and cover letter.
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Q: How do I apply for jobs to work at the Atlanta Journal-Constitution?
A: To search and apply for open positions within our company, please follow the steps listed below:
- Visit ajcjobs.com at http://www.ajcjobs.com
- Click on Featured Employers in the main navigation.
- Select Atlanta Journal-Constitution. This will pull all positions currently available within the AJC.
You may also visit the Cox Enterprises Career Page at http://www.coxenterprises.com/coxcareer/ to view all available positions within the Cox family of companies.
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Q: How can I get a job delivering the newspaper for The Atlanta Journal Constitution?
A: The Atlanta Journal-Constitution has a variety of newspaper delivery positions, both full and part time, available in and around the Atlanta area. All positions include competitive salaries and benefits.
To apply, call the Atlanta Journal-Constitution hotline at 404-526-7224 or express your interest online at: http://www.ajc.com/services/content/services/subscribe/delivery/
Thank you for your interest in employment with The Atlanta Journal-Constitution.
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Q: How can I search jobs at ajcjobs.com?
A: From the homepage, you can either search by Keyword, Location or Job Category.
Once you have entered a keyword, click on the Search button. From there you can narrow your search results by selecting other criteria such as last updated, experience required, job source, etc.
To browse by Location or Job Category, click on the link corresponding to which location or job category you are interested in. Continue following the links to view jobs that match your specific criteria.
For more information about how to search for a job, Yahoo! HotJobs has extensive help available.
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Q: I need to make changes to my resume, how do I do that?
A: You can edit your previously created resume on ajcjobs.com by completing the following steps:
- Login to ajcjobs by clicking the "Sign In" link under Job Search Manager in the main box on the Home Page. Then enter your Username and Password.
- Go to My Resumes
- Click on 'Edit' next to the resume you wish to update.
- Make desired edits!
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Q: How do I set up job listings to be sent to be via email?
A: Job Alerts can be configured to send you an email at specified intervals (e.g., daily, weekly or every other week). You will receive an email each time a Job Alert finds a new job listing.
To setup a Job Alert, conduct a job search for the specific type of job you want emailed to you. When you have narrowed your search results to reflect the search criteria you want to save, click on the “Create Job Alert” link on the search results page. You will need to register for a free ajcjobs account to set up Search Agents.
To change the specified intervals for Job Alerts, login to the Job Seeker area of the site and click 'edit' next to the Job Alert. You may change the frequency on the Job Alert, page. Setting the frequency to "Never" will turn off email notification.
Please note that you must be a registered user to use Job Alerts.
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Q: How do I unsubscribe from receiving emails and newsletters from your website?
A: To unsubscribe, please log into your account using your username and password. Click on "My Account." Click on "Edit Your Marketing Preferences."
To unsubscribe from receiving Job Alerts via email, login to the Job Seeker area of the site and click "edit" next to each Job Alert. Set the frequency for each Job Alert to "never."
To stop receiving ajcjobs newsletters please send an email to customerservice@ajcjobs.com. Please include the email address that you used to sign up for the account.
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Q: Is there another way for me to contact the employers listed on your site?
A: Employers posting positions on our site have various channels for you to send your application. You can use the "Apply Now" button which will forward your information directly to the employers email or it may redirect you to the company's website to apply there. Some employers will list an email or fax number for you to reach them. Unfortunately, we are unable to distribute any further contact information other than what is listed in the ad.
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Q: How can I get more help?
A: Further help is available at http://help.yahoo.com/l/us/yahoo/hotjobs/