June, 2004
"Listen with your heart." The inscription is from a small ceramic plaque hanging on Mary Gullatte's office door, a gentle reminder of a philosophy she takes seriously.
"We have the opportunity to be there with our patients ... to listen when they are the most vulnerable, stressed and depressed," Gullatte said. Full Article
The nurse and the cop were nearing the end of another shift when they knocked on a door of an extended-stay motel.
The door inched open, and out stepped a gaunt, unshaven man wearing boxer shorts and a grin that revealed several missing teeth.
The man said he was sleeping in three-hour shifts and surviving on French fries and Ovaltine.
Nurse Vicki Jacobs knows the man as a gifted mathematician and writer whose career was derailed by schizophrenia, and she gently suggested he take his medicine.
Each weekday, from about 1 to 9 p.m., a police officer and a nurse patrol DeKalb County in a squad car marked "Crisis Intervention." Full Article