Q: For the last six months, I have worked for a manager who is unpleasant and unapproachable. She never speaks to me unless I speak first. When I asked to meet with her recently, she told me to send an e-mail instead.

In all this time, we have had only one real conversation. That occurred because she was angry that I didn't tell her about a problem. I had tried to discuss it with her, but she said she was busy and brushed me off.

MARIE G. McINTYRE/YOUR OFFICE COACH (ENLARGE)

www.yourofficecoach.com

Because this woman never communicates, I have no idea whether my performance is acceptable. I'm afraid that I'll be fired with no warning.

A friend suggested that I talk with my boss's manager, but I don't know if that's a good idea. Is there something I can do?

A: Toxic bosses present a difficult dilemma, because any attempt to correct the situation may make matters worse. Abusive managers have no desire to hear about their flaws, so providing constructive feedback is both pointless and risky.

One option is to seek help from a more powerful ally, typically someone in upper management or human resources. But if that strategy fails, your boss can retaliate by making your life miserable or damaging your career.

Before approaching the higher-ups, assess the political climate. If you believe management will be supportive, schedule a meeting to discuss your concerns.

If not, your best move may be to move on.

Q: In my new job, I have days with absolutely nothing to do. I am unchallenged and bored. I could do this job in much less time.

Because I have two kids in school, l would like to work part time. However, I'm not sure how to approach my boss with this idea.

A: Before asking to cut your hours, be sure that you're seen as a valued contributor. Otherwise, management may decide that you're not needed at all.

Because you accepted a full-time job, you should find out whether there are full-time expectations. Meet with your boss to clarify the responsibilities of your position. Indicate that you have extra time and ask whether there's anything else you should be doing.

Then, if this still sounds like a part-time job, explain that both you and the company might benefit from your working fewer hours. Your willingness to provide the same amount of work for less money is a strong selling point.

Before volunteering to shrink your job, however, check your benefit plans. Insurance, vacation and retirement benefits often are provided only to full-time employees.

- Marie G. McIntyre is an Atlanta-based workplace coach. Her weekly column is syndicated by Knight Ridder/Tribune News Service. Send questions at www.yourofficecoach.com.