Delta retires Northwest Web site, flight numbers
The Atlanta Journal-Constitution
Atlanta-based Delta Air Lines completed another important step in its merger with Northwest Airlines over the weekend when it combined reservation systems, retiring Northwest's Web site and flight numbers.
Those who booked Northwest flights are now booked on identical Delta flights and can use the same confirmation numbers, according to Delta. The airline said the switch should not change itineraries and passengers do not need to take any action. Northwest's nwa.com on Jan. 31 started bumping visitors directly to delta.com.
Delta said it has extra customer service employees at airports and call centers to deal with issues arising from the transition, including helping agents from Northwest with their use of the Delta reservation system.
"It's gone quite well," said Delta spokeswoman Betsy Talton.
Delta closed its merger with Eagan, Minn.-based Northwest in October 2008 and is completing the final steps of the integration.
Last week, the airline opened renovated "Delta North" offices near Minneapolis St. Paul-International Airport. Delta's Minneapolis-St. Paul offices house some administrative operations that are not at the company's headquarters in Atlanta.
Inside ajc.com
Kia gets sporty
The auto company showed off its newest concept, the Trackster, at the Chicago Auto Show.
Grammy Celebration
Fourteen-time Grammy winner Tony Bennett was honored at a party thrown by L.A. Confidential magazine.
Enter to win!
Your picks could pay off. Play our Red Carpet Music Awards contest for a shot at an iPod Nano.
Bulls see red
Bulls walked a red carpet at Centennial Olympic Park Thursday to kick off the PBR tour in Atlanta.
Photos of the week
The AJC's photo staff selects the week's best photos from around town and around the globe.
'Think Like a Man'
Gabrielle Union was one of the stars on hand at The Pan African Film & Arts Festival's premiere.
Services »
