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Driver License Offices Expand Hours
If you need to do business at one of the four driver license offices in Palm Beach County, Diana Baker has a tip for you.
Waits are usually shorter on Wednesdays and Thursdays.
But with newly-expanded office hours, drivers can expect more-efficient service whenever they visit, according to Baker, chief of the south bureau field operations for the Florida Department of Highway Safety and Motor Vehicles.
All offices are now open from 8 a.m. to 5 p.m. Monday, Wednesday and Friday and from 8 a.m. to 6 p.m. Tuesday and Thursday.
“We are a service organization,” Baker said. “We should be taking care of our customers.”
There are more than 1 million licensed drivers in Palm Beach County. On an average day, about 347 people are served at the four offices in West Palm Beach, Lantana, Delray Beach and Pahokee.
In many instances, drivers can take care of business, including renewals, by phone (1-800-303-7288) or on the department’s website.
Drivers also can make appointments by phone or on-line for office visits. With an appointment, they can be in and out within 30 minutes if they don’t have to take a lengthy test, Baker said.
If you do have to drop by the driver license office, you’ll notice all of the workers are now clad in bright red shirts, with the new slogan, “Making Changes That Matter To You.”
“Every day is a new adventure,” Baker said.
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