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Home > Through Hell and High Water > Archives > 2006 > May > 20 > Entry

CHAPTER 15: SCAVENGING FOR FOOD, FEARING FOR THEIR SAFETY

New Orleans — Susan Sanborn heard the sound but wasn’t sure what it was. It came from somewhere outside Charity Hospital. Was someone setting off fireworks?

Sanborn looked at another nurse, and he answered her question before she could ask it.

Yeah, that’s what it is, he said.

Gunshots.

For all the devastation it had done to Charity, the 5-foot-deep floodwater protected the hospital like a moat around a castle. Sanborn began to worry about what would happen when the water receded. People might storm the hospital — there were rumors of armed gangs.

On Thursday morning, Sept. 1, Sanborn’s unit got the order yet again: Prepare for evacuation. Staff pinned to each patient’s gown a plastic biohazard specimen bag that held a medication list, a discharge summary from the physician and the name of the person’s next of kin. Under the critical patients’ arms, they tucked paper bags filled with three days’ worth of medicine.

More than 48 hours after losing their emergency power, Charity doctors had abandoned hope that the government would come. They had begun taking patients by boat to Tulane Hospital’s parking garage to be flown out by helicopter. But Sanborn had no idea where they were going or who would care for them. She assumed someone had arranged for their continued medical care. But she still worried about their fate.

The student nurse’s dedication to Charity patients extended to the institution itself. She was so proud of her hospital. She knew a few co-workers didn’t feel the same attachment. They considered Charity a hellhole.

So what if it wasn’t a new, shiny, state-of-the-art hospital? Sanborn loved the rough-and-ready place, a Bellevue of the South that served the neediest. She felt at home there. Her own childhood had been tough, and she knew what it was like to be abandoned and live on welfare. Some of her patients shared similar backgrounds, and she didn’t mind giving back to people like herself.

One of her patients was a native of Ecuador, an illegal immigrant who had come to this country to make a better life for his family back home. Then he had been in a car accident and lost his leg below the knee. On the note she pinned to him, Sanborn wrote: Next of kin: U.S. Department of Homeland Security. Please try to find his family.

The staff had run out of spine boards for carrying patients down to the ramp outside Charity’s emergency room. When a resident asked Sanborn whether she had a screwdriver, she broke into a nurse’s locker to get one. The resident removed the legs from tables, and they taped patients to the tabletops.

After she helped carry down all the unit’s patients, Sanborn sat down and cried out of exhaustion and relief. Among those who had gotten out were two elderly men from a nursing home who had been dropped off at Charity earlier in the week. They had arrived on ventilators, unable to talk and with no medical records. Sanborn felt particularly protective of the men — one black, one white — whom the staff, not knowing their names, had dubbed Ebony and Ivory.

All nine of her unit’s patients were going to make it, she believed. They were going to live.

The patients were gone from Sanborn’s unit by 1 p.m. Thursday. But word began to filter through the hospital that there was no plan to evacuate Charity’s staff and faculty.

Some staff members called Don Smithburg, CEO of the state’s public hospitals, in tears. Smithburg had been at the state command post all week in Baton Rouge. He understood their despair and felt angry and frustrated by his inability to effect their rescue. Some were young and fresh out of school. This was the first disaster they’d faced. They felt helpless, forgotten and afraid.

With the patients gone, the goal on Sanborn’s unit was to set up camp. With no water pressure, she and another nurse devised a makeshift toilet. They found a bedside commode, then searched for plastic bags to line it.

Sanborn had come to the hospital prepared to ride out the storm, with cans of tuna fish, crackers, peanut butter and water. Others had done the same. And at least once a truck had dropped off some packaged food. Now Sanborn made trips to vacated areas of the hospital, scavenging for half-used jugs of water, granola bars and other food that had been left behind.

Remaining on the unit were Sanborn, eight nurses and two of their children. How can we shut down the unit so we’re safe? her supervisor asked.

Even if the floodwaters did not recede, they began to fear that those inside the hospital were growing as desperate for food and water as those outside. Sanborn didn’t mind sharing her provisions; she just didn’t want anyone to hurt her for them.

They locked what doors they could, then moved tables and chairs against them. The main entrance could not be locked, so they set up a barricade of supply carts. If anyone entered, at least they would hear them.

Like most public hospitals, Charity had holding cells for prisoners requiring medical care. The nurses asked one of the prison guards whether he would mind sleeping in their unit. When he said he had six handguns, Sanborn asked him something she had never before contemplated:

Can you teach me to shoot?

TOMORROW: At Tulane Hospital, preparing for the worst, hoping for a Chinook. Chapter 16 of 22.

Permalink | Comments (3) | Post your comment |

Comments

By Shannon

May 20, 2006 09:05 PM | Link to this

This series has me mesmorized. I can not believe how long it took for the government to respond when they can make it half way around the world in just a few hours… Congratulations HCA for handling this so well. Our government should take lessons from you…

By Melanie Ehrlich

May 21, 2006 11:32 AM | Link to this

I am a basic-research professor at Tulane Medical School and was trying to save precious cancer and muscular dystrophy samples during Hurricane Katrina. I and my husband were rescued five days after the hurricane from the Tulane garage thanks to the intelligent, skillful, and compassionate emergency work of leaders of HCA, which owns Tulane Hospital. Their excellence during the desperate time of the flood, which was caused by well-documented failures of the US Army Corp of Engineers, stands in stark contrast to the neglect and disdain of the Federal government for the lives and well-being of US citizens from Louisiana. When we were lined up with other clinical and non-clinical Tulane personnel and their spouses and children painstakingly snaking up the Tulane Hospital garage, four days after the hurricane, we found out that HCA had to arrange helicopter rescue of patients and employees, rather than the US government. At that point, our hearts sank with the realization that private enterprise, rather than the US government with its huge resources, was left to save US citizens from this hellish disaster. Your story is important for exposing the scandalous neglect of the welfare of New Orleanians by the US government, which persists to this day despite billions of government funds being spent mostly in a wasteful manner (money for hotels and not apartment vouchers, for politically connected sub-subcontractors often avoiding able local contractors, for excessive administrative costs, for grossly overpriced FEMA trailers, etc.).

However, a shortcoming of your article is your unwarranted criticism of Tulane and HCA personnel for not trying sufficiently to help Charity Hospital patients. In the early hours of Thursday morning, four days after the hurricane, Tulane and HCA personnel and their families lined up along the whole length of the 6-story Tulane Hospital driveway to await helicopter evacuation from the rooftop. When we were informed that patients were being evacuated too, there was nothing but sympathy for those patients. We witnessed Tulane doctors, nurses, orderlies, and even family members of doctors working so extraordinarily hard under third-world conditions to save Charity patients at the top of the Tulane garage. As we stood at the bottom of the garage’s driveway, near the back of the line Thursday morning, we were told that patients from Tulane and Charity hospitals were being driven up the driveway to the helicopter platform on the roof so that we would have to step to the side to make a path for them. A woman Tulane Security guard alerted us by shouting “Make a hole; patients coming.” Those of us on the bottom end of the line chanted “Make a hole” and the chant was continued enthusiastically up the line of weary people, whenever another car or truck with patients delivered the patients to the top of the garage all during the day. There was no sense of resentment of patient evacuation, whether they were from Charity or Tulane. The cheering, referred to in your article, when a helicopter approached was cheering that some people would be evacuated, with no sense of competition for evacuation between Tulane/HCA people and Charity people. Those of us in the rear of the line were in the garage all day, and, all night. Although the only available toilets were bags behind a hospital curtain in a corner of the garage and we had to sleep in the garage with only a thin hospital blanket separating us from the filthy garage floor, all of us waiting for helicopters were incredibly orderly and self-controlled despite our grave concerns of abandonment by our government and the horrendous explosion of a chemical tank not far away that awoke us at 4 AM.

My husband and I (native New Yorkers) are living and working in Baltimore now, while a new house is being built to replace our old flood-ruined home in New Orleans, and then will return to our adopted city. As for the naysayers about New Orleans, the recent unexpected floods in the Northeast and recollections about the San Francisco earthquake show the foolishness of geographic xenophobia. The courage of many New Orleanians during and after the storm and the outrageously shoddy treatment of this internationally famous city by the Federal government have inspired us to come back and take an active part in the healing of this unique and vibrant place. I think that New Orleans will be the most neighborly city to live in for a long time, where people are helping each other via neighborhood internet chat groups and meetings to an extent unparalleled in other urban eras. Where else by your very existence will you be making such a positive contribution to your community and city? This is clearly worth taking a chance on.

Melanie Ehrlich

By Beverly

May 21, 2006 01:47 PM | Link to this

Wow….can’t believe how long it took to rescue these people. Please make this into a book. The people should be applaud for job well done!

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