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DEL.ICIO.USNo quick help for Dell owners
The Atlanta Journal-Constitution
There’s bad news for those of you who own Dell laptops that are on the recall list.
It may be weeks before you get a new battery and Dell says you can’t find a replacement battery in the stores. (On a side note, I wish manufacturers of cellphones, MP3 players, digital cameras and laptops used interchangeable batteries. I don’t think that would hurt sales, instead it would be a real boon to consumers since it would automatically lower prices of batteries and also make emergency replacements easier).
Here’s the story on the long wait times for replacement batteries.
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Comments
By Gary Joachim
August 17, 2006 02:45 PM | Link to this
Seems as though Dell should have been better prepared for this. It’s not the first time they’ve had battery problems.
By Jo
August 17, 2006 03:24 PM | Link to this
I requested the new battery on-line on Monday. I got the replacement on Wednesday. I returned the old battery on Thursday in the same box with the address label that Dell provided. Dell also provided a label to seal the box.
The website to request the new battery was very clear on where to look on the battery to find the information that you needed. I was very impressed with how simple and fast it was.
By Dr. Shirley Jenkins
August 17, 2006 09:50 PM | Link to this
My laptop is on the recall list and I will need a new battery. My address is P.O. Box 3931-Alpharetta, Ga. 30023. My phone number is 770-410-1233 and my E-mail address is maylee277@yahoo.com.