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The Atlanata Journal-Constitution
Published on: 05/11/08
You might call it the second coming of Patrick S. Flood.
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Joey Ivansco/AJC | ||
| Patrick Flood inside the cubicle that serves as his office at Covenant Mortgage Corp. He has 35 employees, including his wife, Lisa. | ||
Bloomberg News / 2005 photo | ||
| Patrick Flood (center), then-chairman and CEO of HomeBanc, rings the New York Stock Exchange's closing bell on Aug. 15, 2005. | ||
Joey Ivansco/AJC | ||
| 'I don't ever shun responsibility for anything I've ever been involved in,' says former HomeBanc CEO Patrick Flood. | ||
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The once high-profile CEO of HomeBanc Mortgage Corp., known for his Christian faith-oriented management style, was fired last year from the company he had been a part of for 22 years, just months before it sought bankruptcy protection.
For some people, such a public end to a chapter of their professional life would have been enough to send them into semi-obscurity with their golden parachutes.
But holding on to the religious principles he said guided him through the events of last year, Flood, 46, has started a new company, Covenant Mortgage Corp.
The not-so-subtle biblical reference is intended to symbolize the compact between the borrower and the lender. In another sense, one that's not readily apparent, it's reflective of what Flood says is a recommitment to the aspects of mortgage banking he said drew him to the industry in the first place: working with and coaching people.
"I wanted to do something simple and something small," Flood said. "The last three or four years when I was at HomeBanc, I probably had the least amount of enjoyment because the company —its roots were very small — had gotten very big and then adding on to it when we had gone public."
Experts on executive leadership say making a comeback after a public fall isn't impossible, but it takes resiliency and a willingness to learn from mistakes.
They note Apple Inc.'s chief executive and co-founder Steve Jobs was ousted from the company in the 1980s after a power struggle, only to come back about a decade later. Winston Churchill, following a devastating defeat in the Battle of Gallipoli in World War I, was thought to be finished politically, but he became a legendary leader in World War II.
"Leaders tend to be resilient. It helps them cope with crisis and recover," said Ronald Humphrey, an associate professor of management at Virginia Commonwealth University's School of Business. "When someone does suffer a big blow to their ego, often it causes them to go back to their core values and think about, 'Who am I? What is my real core value? How can I start my life over again in a way that's consistent with my core values?'"
Most leaders who make a successful comeback do so because they return to what it is they enjoy doing most in their professional lives, Humphrey said.
Back to basics
It's perhaps fitting then that Flood — a Miami native who aspired to be a professional baseball player (the pro scouts told him he'd make a great coach instead) — is starting small.
Gone is the 18-story, 390,000-square-foot Summit Boulevard glass office tower that had been his HomeBanc headquarters. In its stead, a 4,000-square-foot office on Northridge Road where his cubicle is situated near the reception area.
Sure, Covenant Mortgage, which opened Sept. 17 and employs 35, including his wife, Lisa, only closed about $13 million in mortgage loans in April, the fledgling company's best month to date.
By the end of this year, the goal is to be on pace for $250 million to $300 million in loans, he said.
It's a sharp difference from his days at HomeBanc, where at its zenith in 2005 it was closing $25 million in home loans a day with a head count that exceeded 1,100.
"I don't think there's any debate that these have been the worst six months in the mortgage industry, so some might say you couldn't have picked a worse time," Flood said during a wide-ranging interview in which he discussed his public rise and fall, the lessons learned from his years at HomeBanc and the role of faith in the workplace.
"Some might even say this proves you're not a good businessman. The way I think about it is all of the companies that are out there today, they're all going to be reducing or contracting their interest in the mortgage business because of the credit issues for an extended period of time, and it's not going away anytime soon."
Flood said this new start has also given him something that he hadn't felt from his professional endeavors in his last three years at HomeBanc: Fun.
Pink slips and gift cards
To drive home the point, he recounted a HomeBanc audit committee meeting that he said dragged on for six hours, prompting him to scribble on a pad to himself: "How on Earth did I wind up here?"
Though he said he recognized the importance of such meetings, his heart wasn't really there, Flood said.
"My schedule was filled with doing things that were incongruent with my first and greatest love, which was investing with people and encouraging them and enrolling them in the idea that they have something special to give to the world," he said. "I was sitting in a meeting for six hours close to accountants talking about issues that were necessary and important, but it wasn't really where my heart pounded, and I found myself estranged because of it."
But as he was becoming disengaged from some day-to-day aspects of the business, the company itself was unraveling. A mix of external forces, especially the market slowdown caused by the Federal Reserve's interest rate increases in 2004-2006, took their toll. HomeBanc was particularly sensitive to those increases because adjustable-rate mortgages were one of its most popular offerings.
At the same time, home buyers with bad credit who took subprime loans — which weren't a HomeBanc offering — began showing signs of strain. As their defaults rose, financial institutions got tight-fisted with buying and investing in the pools of mortgage loans HomeBanc and other loan originators were selling.
All the while, HomeBanc, which went public in 2004, was adding employees and boosting origination volume but posting loss after loss.
Seasoned veterans began to leave, particularly in Florida — which went through a red-hot housing craze — because they weren't able to offer some of the more creative loans available on the market. Though they were extremely risky for the lender and borrower, mortgage brokers wanted them because they brought in hefty commissions.
By January 2007, HomeBanc's board fired Flood; the company filed for bankruptcy in August of that year.
How much of the blame he deserves in HomeBanc's ultimate demise is clearly a wound that has yet to heal.
In the days immediately following the bankruptcy, public message boards were abuzz with former employees who blamed him, but just as many defended him.
A particular sore point was his $4.98 million exit package while HomeBanc employees received a $20 gift card to Publix that was funded by their own payroll contributions to an emergency fund.
He contends that he spent 22 years with the company so his severance package was hard-earned and noted HomeBanc still had $70 million in cash when he left. Had he not been fired, he would have stayed, he said.
"I don't ever shun responsibility for anything I've ever been involved in because I'm not perfect," Flood said. "For the people that experienced pain at the end, the idea that that didn't hurt me or concern me — of course it does if you care about people. But I also never claimed brilliance and did my very best.
"When I think about it, I don't ever control the outcome of things. I control how I participate and what motivates me."
True religion?
Flood said his reliance on his faith and his wife are what steered him through the months leading to and after his ouster. That orientation has been a key component of the Pat Flood public persona. Staff meetings were often started with prayers. It also was part of the discussion of several of his talks to business students at area colleges and executives.
He acknowledges detractors question his sincerity and whether the wearing of religion on his cuff-linked shirt sleeves was nothing more than a marketing gimmick.
His mantra at HomeBanc was that people came first, money second. Some employees who lost their jobs when the company filed for bankruptcy, however, felt betrayed. Flood was long gone with his millions, and the "company cares" catchphrase rang hollow at a workplace that had been ranked as one of Fortune magazine's 100 best.
But Flood, who is writing a book tentatively titled "Going Public" about publicly pronouncing faith in the workplace, said those who know him best — his wife, son and family and his closest friends — know his true motivation.
Those people "know all my imperfections but also know my heart was not negotiating," Flood said. "What I said publicly, we operated on privately."
While he said he wishes the HomeBanc story had turned out differently, he isn't haunted by the events.
"If the history books say I wasn't a very good CEO, I'm OK with that. I'm much more interested in someday, when I meet my Maker, what he thought about me," he said. "I don't think if you're a great CEO in man's eyes that in the meeting with the Maker he's going to be impressed. In fact, man's view of success and God's view of success are always diametrically opposed."
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More on ajc.com
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- Fannie, Freddie deal helps some borrowers, not all 09/07/2008
- Wall Street may cheer Fannie, Freddie bailout 09/07/2008
- Bush: Takeover of housing giants 'critical' 09/07/2008
- Auto industry to press Congress for $50B in loans 09/07/2008
- ON THE RUN: Neck-and-neck on the numbers 09/07/2008
- Fannie who and Freddie what? 09/07/2008
- Fannie Mae, Freddie Mac at brink of takeover 09/06/2008
- Fannie, Freddie blind to the bubble 09/06/2008
- Obama: Takeover should put taxpayers first 09/06/2008




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Comments
By Working In Covenant
Jun 30, 2008 10:44 PM | Link to this
As a former HomeBanc employee, I walk away without the bitterness and resentment that some of the other's have commented on. When HomeBanc filed for bankruptcy protection, I was shorted a $9500 commission check. Was it difficult? Yes. But I didn't hold Pat responsible for my loss. Were things done incorrectly? Yes. Could things have been done differently? Yes. Do I wish things turned out differently? Yes.
No one was forced to "drink the Kool-aid". People of all religious affiliations were welcomed and respected. Yes, athletes were sought out and some were put in management; for their leadership and motivational skills. And it worked. There were more 20 million dollar and higher producer's at HomeBanc than any other mortgage company. HomeBanc employee's were recruited by other lender due to the intense training that HomeBanc offered their employees.
HomeBanc taught and trained quality loan officer's enabling them to work for any company. Prior to and even after the demise of HomeBanc, Wells Fargo, SunTrust, Flagstar, PineState and Countrywide had all recruited me.
It is simple mathmatics as to why HomeBanc failed. Too much going out and not enough coming in. Yes, the mortgage industry took a change. Yes, program guideline changed. Customer demand supplied the ARM and Subprime loans. Without the demand the supply would have been inexistant. Fannie Mae, Freddie Mac and Ginnie Mae set the standards of programs and guidelines, not Pat Flood.
While it is easy to point out the terrible things that happened: lost jobs, lost pay and inabilty for some to find a new job, there are many things that we were able to take away from the experience.
I thank Pat Flood and my fellow HomeBanc family for my experience there. The fellowship is like none I have experienced and probably never will.
By Mike Steele
Jun 5, 2008 9:14 AM | Link to this
Pat Flood has Narcissistic Personality Disorder - look it up. We all should feel sorry for him.
By Chris
May 18, 2008 12:24 PM | Link to this
Pat Flood changed my life and continues to as I watch you all ***** and complain about him. He's done all he could. Im not religious but he coached me in baseball for a few years and I respect him more than anyone on the planet. These are all great examples of the ignorance in america. Show some respect to one of the greatest men on earth.
By Chris
May 18, 2008 12:23 PM | Link to this
**** OFF if you dont support Pat Flood. HE changed my life and continues to as I watch you all ***** and complain about him. He's done all he could. Im not religious but he coached me in baseball for a few years and I respect him more than anyone on the planet. These are all great examples of the ignorance in america. Show some respect to one of the greatest men on earth.
By Reason vs Faith
May 16, 2008 10:33 AM | Link to this
Charlatan.
Christians can always duck responsibility for the actions with the "meet my maker, I only care what he thinks" BS.
When someone goes way over the top on faith, it a big red flag for me. The "good news" is that most Homebanc employees burned by their shepeard found new jobs from people of all faiths, including non-believers.
By Same Old Same Old
May 15, 2008 5:49 PM | Link to this
Shameful.
By builttocollapse
May 14, 2008 4:54 PM | Link to this
I love it!
AJC loves this character. Let's talk about the metrics used at HomeBanc to promote and advance career paths.
1. Are you or did you ever play any high school, college or pro sports. If you ansered yes, you are fast tracked to management, no questions axed. 2. Are a christian?. Yes, do you go to church? Yes, you are a Vice President.
3. Are you related in any way shape or fprm to the Flood Family. If so you are automatically promoted to a high paying salary position, irrespective of you skills.
4. Are you arrogant and elistist and is your wife a blonde with big breasts. IF so welcome to the inner circle.
By Supporter
May 14, 2008 3:24 PM | Link to this
Why would I go work for him when other companies are offering much bigger guarentee's for not doing jack ****? Right? Actually, I'm not in sales thats why. Did the religion thing get to me....sure sometimes. I'm not a christian and am not much for wearing it on your sleave either. I said he made mistakes but I do believe he truly cared about his employees. He was asked to resign and stood behind his 1200 people and said NO....so they fired him. Then we were lied to by another "so called" Christian and told he decided to retire......right......
I do believe HB had way too much "fluff" BUT on a personal level I know Pat is a good person.
By Alpharetta Flash
May 14, 2008 3:01 PM | Link to this
Hey Supporter, if you are really a Pat Flood "supporter" as you state, then why didn't you go to work for him? Either you don't trust Pat or you're one of the Homebanc clones that must work for a company that buys the business. The fact that you have left the industry and never worked for Pat obviously points to both!! A wise man once said, "If someone introduces themselves as a Christian business person..BEWARE. They will be conducting themselves down the road in a manner that will make you question that fact. That is why they must tell you up front." Pat Flood is the perfect example......of what NOT to do. The facts do not lie.
By Christian
May 14, 2008 1:04 PM | Link to this
Supporter....it was the employees at HomeBanc that cared and made the experience great...not just Pat. I agree, Pat had a great vision in the beginning...and HomeBanc could have been a great story...but, Pat lost sight of the true fundamentals of our business...Quality People providing great service with competitive product. At the end of the day, he pushed too many talented people out the door because he made it more and more about his story and not the HomeBanc story.
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